Whoop provides a limited warranty for its trackers, covering manufacturing defects and faulty components for one year from the activation date. Can I request a replacement for my lost Whoop Strap under warranty? Since your previous health and fitness data are in sync with the Whoop app, a new Whoop Strap is all you need to continue from where you stopped before. Some Whoop users on Reddit found theirs between sofa cushions, in the laundry basket, and on their car dashboards.Īssuming you couldn’t track down your Strap even after a thorough search, you have no choice but to request a paid replacement. If you can’t locate your Whoop in your house, check where you usually leave it after taking it off, including the bedroom and bathroom. When you lose connection during the search, go back to where you began, and your phone should auto-connect to the Strap. Since the Strap uses BLE (Bluetooth Low Energy) for data transmission, the radius of the search area should be within 100 meters. Now all you can do is retrace your activities and search for the Strap in places you’ve been before losing it.Īnother thing to do is check whether you can still see your Whoop Strap connected to your phone. It means that when your Whoop is lost or misplaced, there’s no way to locate it via the mobile app. It’s a technological marvel in its own right, but as we mentioned earlier, the lack of built-in GPS is one of its many downsides. What can I do now? The Whoop Strap, just like many other fitness trackers on the market, allows for heart rate, sleep, and blood oxygen saturation (SpO2) measurements, supports automatic exercise and workout tracking, and more.
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